FUNERALS and RIPOFFS

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The reports/graphics of other media here will help them investigate your local mortuaries.

24-hour source of INFORMATION ESSENTIAL to the MEDIA for UNDERSTANDING
and exposing the funeral industry and explaining it correctly to the public.

(information added.)


DOCUMENT 1A. -- THIS is the SHORTENED SINGLE DOCUMENT Version.
It has some 30 pages with color photographs, charts, etc. - It is being expanded.
It is provided here as a WHOLE so that you can use the SCROLL BAR or click the LIST OF CONTENTS to move IMMEDIATELY to any of the document's 12 Parts -- without having to wait for parts to load from the Web, especially when Web traffic is heavy.
To see this document's
List of Contents, click here.

NOTE: The COMPLETE DOCUMENT is available in the form of more than 30 SEPARATE DOCUMENTS (some with large photographs, samples of deceptive contracts, additional information, etc. -- which are not included here to reduce this document's loading time). You can see some or all of these longer SEPARATE DOCUMENTS corresponding to Part numbers below by clicking here on Opening Home Page to return to its List of the Separate Documents.



Part 1

Introduction


A comment about morticians' meetings
by a funeral director -- in an extensive article in the National Catholic Reporter.


Additional confidential wholesale prices, mortuary prices, explanation of the industry, and consumer advice will be added.

.
..

FUNERAL INFORMATION for U.S. MEDIA
(Useful to Agencies, Churches and the Public)

PROVIDES:







(Click to see this document's List of Contents.)



SECRECY, DECEPTION, SPREADING MYTHS, MISLEADING THE MEDIA


This document provided by the INTERFAITH FUNERAL INFORMATION COMMITTEE
and ARIZONA CONSUMERS COUNCIL -- Phoenix, Arizona.

Phone (602) 303-0857 or (602) 253-6814 (24-hour Information Tape Hotline)
P.O. Box 939, Tempe, Arizona 85280

IFIC: (602) 303-0857: Dr. Jaime Jorquez, Pres.
ACC: Ms. Phyllis Rowe, Pres.

For information in the Phoenix area, you may also contact Valley Memorial Society, (602) 929-9659.
In other areas, contact your local society via Funeral Consumers Alliance (FCA).




List of Contents:



Part 2

HOW TO PLAN A FUNERAL WITHOUT BEING RIPPED OFF.


The Four Most Important Consumer Points:



. Because of the GREAT DIFFERENCE in mortuaries' prices,
. . . . the FOUR MOST IMPORTANT POINTS of Consumer Advice for every U.S. family are:


. 2 . FIND a mortuary with REASONABLE PRICES -- REGARDLESS OF ITS LOCATION in your metro area.


. 3 . DON'T BUY "PROTECTIVE SEAL" CASKETS. They HARM BODIES, rather than "protect" them.

(A "sealer" casket might be needed only if it is being shipped a long distance and there might be danger of bad odor. In that case, you can ask that the seal be removed at the destination just before burial or placement in a crypt.)

(Some morticians fear that families who learn of the harm to their relatives' bodies may file lawsuits against them for offering, promoting, selling and sealing the caskets, and for not warning families of the harm -- and that pre-pay plan buyers may demand refunds, interest and penalties.
. . There are lawsuits in courts now by families who paid high prices for "protective sealer" caskets -- which are now LEAKING BODY FLUIDS AND BODY ORGANS of their loved ones which have LIQUEFIED in these caskets.
. . One woman recently received a $40,000 settlement from a major casket manufacturer for a high-priced casket that leaked. She will shortly go to court with a suit against a mortuary, cemetery and mausoleum for selling her the casket and trying to hide the damage.)

(Mausoleum workers tell of being called to work early in the morning to open crypts secretly -- and illegally without families' knowledge and permission -- in order to move leaking caskets and put "disaster kits" (large plastic bags) around the caskets to hide leaking and odor. Mausoleums often have large fans to blow out the odor in the morning, and often use perfumed decorations to disguise the odors during the day.)


. 4 . Be CAUTIOUS about "pre-pay" plans. (Most "lock-in" high prices; and/or are non-refundable, non-cancellable.)

See an actual contract of a plan, bad "fine print," and an explanation of contract problems in Document 7 -- 15 Categories of Ripoffs and Document 11 -- Pre-pay Plan Contracts and Problems.





MORE INFORMATION about "protective sealer" caskets, mausoleums, body deterioriation, etc.


(Click to return to this document's List of Contents.)




(Click to see the more-complete Document 3 -- Caskets.)


Part 3

Caskets:


CASKETS --- WHOLESALE / RETAIL PRICES, EXTORTIONATE MARKUPS, PROFITS . . The FIRST TIME wholesale casket prices have ever been revealed to media and churches.



(Click to return to this document's List of Contents.)




(Click to see the more-complete Document 4 -- Mortuary Prices.)


Part 4

MORTUARY PRICE COMPARISON (Prices of early '95) .
(Samples of low and high-priced mortuaries in various states)



(To return to this document's List of Contents.)




(Click to see the more-complete Document 5 -- Industry's Profit System.)


Part 5

THE FUNERAL INDUSTRY'S PROFIT SYSTEM
and HOW IT AFFECTS YOU

. . . (Note: The media need to provide this basic information to the public. ... This text is from the BASIC CONSUMER ADVICE section of the IFIC's December 1995 "Mortuary Price Comparison List," a survey of the prices of the more than 60 mortuaries in the Phoenix metropolitan area.)

FUNERAL INDUSTRY'S PROFIT SYSTEM:

THE SOLUTION: CONSUMERS UNION says: "IT IS UP TO INFORMED CONSUMERS TO IMPROVE (FUNERAL) INDUSTRY PRACTICES."

MEANWHILE, the consumer's ONLY WAY TO PREVENT RIPOFF, as AARP and many consumer organizations state, is for families to

Bad advice is often given to families by TVs, newspapers, financial publications and others which don't know about casket wholesale costs, high markups and deceptive methods and contracts. Churches harm their families by distributing advertising calendars of unfairly-priced mortuaries and plans. Common media "consumer" advice,"Take a stable friend with you," doesn't help those who go to firms with high prices and unfair tactics.

. . All churches and organizations should MAKE COPIES of this price comparison list and provide them to all families, and urge families to avoid unfairly-priced firms. (This will benefit families -- and cause unfair mortuaries to end their continuing and growing abuse.)



(Click to return to this document's List of Contents.)




(Click to see the more-complete Document 6 -- Abuse Nationwide.)


Part 6

ABUSE IS NATIONWIDE -- BY MOST MORTUARIES



(Click to return to this document's List of Contents.)




(Click to see the more complete version: Document 7A & 7B -- 15 Categories of Ripoff Methods, with photographs, article clippings and more information.)


Part 7

RIPOFF METHODS

List of CATEGORIES of commonly-used tactics.
Below this list, in each category, many of the specific tactics will be listed and explained.





FREQUENCY of use of deceptive practices and unfair tactics



(Click to return to this document's List of Contents.)




(Click to see the more-detailed Document 8 -- Advice to Media.)


Part 8

ADVICE TO MEDIA REPORTERS/INVESTIGATORS, AGENCIES, CHURCHES.



(To return to this document's List of Contents.)




(Click to see the more-detailed Document 9 -- Significant Resources.)


Part 9

SIGNIFICANT RESOURCES

(Click to return to this document's List of Contents.)



Part 10 -- Letters and Comments from Morticians and Consumers

(No text here yet. Click to see Document 10 -- Letters and Comments.)





Part 11A -- Pre-pay and Other Contracts

(No text here yet. Click to see sample contracts in Document 11A -- Pre-pay and Other Contracts.)





Part 11B -- Refunds and Lawsuits -- to obtain a solution to mistreatment in any category above.

(No text here yet. Click to see Document 11B -- Refunds and Lawsuits.)





(Document 12 - BASIC CONSUMER ADVICE for media and churches to give to all families.

(This is a separate document. To view this document, see below.

To go to any of these Documents, click: 2009 Opening Home Page and (at the bottom) click on:
A) Overview of the Industry and these 17 Documents (Very long. Being updated) | 1) Introduction, Exposes |
2)
Planning a Funeral, Embalming | 3) Caskets, Photos, "Protective Seal" Casket Fraud | 3A) 2009 Casket Prices |
4)
Mortuary Prices
(Being updated) | 5) Industry "Profit System" | 6) Abuse Nationwide | 7A) Rip-off Categories, A |
7B)
More Rip-off Categories, B | 8) Advice to Media | 9A) Significant Resources | 9B TV Investigative Reports, 1 |
9C)
TV Reports, 2 | 10) Letters, Comments | 11A) Prepay Plan Contracts,Fraud | 11B) Refunds, Lawsuits |
12)
BASIC ADVICE
(Summary of these Documents) | 13) Short Version of these Documents


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